SASSA SRD Grant 2025 – Full Guide to Appeals and Eligibility

The SASSA SRD R370 grant is still an important support mechanism for millions of jobless South Africans in 2025. But what if your application is rejected? Whether it’s because of incorrect information, old records, or misinterpreted income, you can appeal—and in most instances, that appeal can be successful.

This tutorial takes you through each step of the appeal and re-appeal process so that you do not miss out on your opportunity to receive the assistance you need.

SRD Grant

Launched during the COVID-19 pandemic, the SRD Grant has been extended to support unemployed adults with little or no income. In 2025, the payment increased slightly to R370 to help cover basic living costs, from food and transport to hygiene items.

You’re eligible if:

• You’re unemployed and between ages 18 and 59
• You earn less than R624 per month
• You’re not receiving any other grants or UIF payments
• You’re not supported by NSFAS or another financial aid program

Why Applications Are Declined

Prior to appealing, you need to know why your application was declined. Some common reasons are:

• Identity verification did not succeed
• UIF registration discovered, although no benefits are received
• Other income discovered (e.g., bank deposits in excess of R624)
• Receiving another SASSA grant
• Missing or mismatched personal information
• If you know the reason, you can prepare a stronger appeal.

What Does Happen After You Appeal?

Your appeal is submitted to the Independent Tribunal for Social Assistance Appeals (ITSAA), which is a distinct entity from SASSA.

• Processing time: 60 to 90 days
• Notifications: You’ll receive SMS updates as your case progresses
• Back Pay: If successful, you’ll receive any missed payments
• Once your appeal is successful, you’ll start getting your monthly R370 grant and be paid out for the months that you missed.

Re-Appealing

If the Tribunal rejects your appeal but you are convinced an error was committed, you may re-escalate the case via the High Court.

Re-appeal when:

• You were incorrectly identified to receive UIF
• Your banking account was mistakenly read
• You’ve obtained fresh evidence that previously didn’t exist
• This legal path has to be pursued within 180 days of your last appeal result. Legal assistance and activist organizations such as Legal Aid South Africa can assist you in the process.

Real-World Example

Sipho, 36, from Mpumalanga, had his application rejected due to an old UIF record. He protested online in writing with a letter from the Department of Labour attesting that he was not receiving UIF. His grant was sanctioned within 75 days, and he was given three months’ back pay.

It is clear from this example that proper documentation and a proper explanation can make all the difference.

Expert Tips

• Use the same phone number: If you’ve changed numbers, update it with SASSA first.
• Update personal info: Ensure your ID and name are correct and match Department of Home Affairs records.
• Avoid unexplained deposits: Even a single R700 deposit can trigger a rejection.
• Submit clear documents: Blurry or partial uploads won’t help your case.
• Track each month: Eligibility is reviewed monthly—you may qualify one month and not the next.
• Appeal in a timely manner: You only have 90 days to appeal each month’s denial.

Being denied the SRD R370 grant in 2025 can be frustrating, but the appeal process is reasonable and available. A lot of individuals are approved after providing improved documentation or fixing application mistakes. Take your time, do the steps, and you might get back on track with the financial assistance you require.

FAQS: